Brussels child benefit rates increase by 2% in May (first payment in June). More info can be found in our news section.

Cookie policy

1. Introduction

When you visit the Famiris website, cookies are stored on your device (computer, mobile device or tablet). Our site is designed to be responsive to the needs and expectations of our visitors, therefore we use cookies.

You have the possibility to accept or refuse the use of cookies before you start browsing the website. This Cookie Policy allows you to accept or refuse each category of cookies with the exception of strictly necessary cookies.

This page has been created to help you understand how cookies work and how to manage them.

You can consult our “privacy statement regarding personal data” which sets out the rules we follow for processing any personal data we may collect.

2. What is a cookie?

A cookie is a small text file that a browser (Internet Explorer/Edge, Chrome, Firefox, Safari or Opera) stores on the hard drive of the Internet user’s device when he or she visits a website or installs software or a mobile application.

A cookie contains a “unique identifier” which acts as a label that can only be read by its sender and which, during its validity period, allows your browser to be recognised during your visit to the website or when revisiting the website.

Cookies can be stored by the server of the website you visit (first-party cookies) or by partners this website collaborates with (third-party cookies).

Cookies are used by Iriscare to improve your browsing experience on its site. They ensure a smoother and faster interaction between the website and its visitors. They save your preferences (e.g. language preference), which allows you to access our site more quickly in the future. In addition, they help you to navigate between the different parts of our website. Cookies can also be used to tailor content and advertising on the site to the personal choices, tastes and needs of visitors thanks to the analyses and statistics they allow.

3. Cookies and protection of your personal data

Cookies enable the collection of personal data because they can be associated with an IP address, which is specific to the workstation of the Internet user who visits the site. It is therefore possible to link the data collected to a specific natural person.

Since the placing of cookies leads to the collection of personal data and offers the possibility to reuse them, personal data are processed and the GDPR must be complied with. Our privacy statement regarding personal data covers the processing related to the placing of cookies by our website. However, it does not apply to the processing of your personal data by websites that are not operated by us, although links to such websites may be provided on our site.

Since functional cookies are necessary for our website to function, it is not required to obtain the visitor’s consent to use these cookies. Other cookies will only be stored with the consent of the visitor.

4. Types of cookies

The types of cookies used by our website can be divided into different categories according to their provenance, their duration and their use or purpose:

a) Provenance

First-party cookies

Our website stores these cookies on your device to meet the needs related to browsing, optimisation and personalisation of services on our site. They are specific to the Famiris website.

Third-party cookies

These cookies are placed by advertising agencies, advertisers or social networks to identify your interests and possibly tailor ads that are served to you on and off our website. They can be placed when you browse our site or when you click on ads on our site. These cookies save information about the Internet user, such as the type of sites he or she visits, and help select ads for the user.

b) Duration

Session cookies

Session cookies are temporary cookies with a duration of no more than one browsing session. They are intended to enhance your interaction with our site during your browsing session and are deleted when you close your browser.

Persistent cookies

Persistent cookies are cookies that stay on your device after the browser is closed. They remain on your device for a set period of time or until you decide to delete them. These cookies allow us to recognise you, to remember your browsing preferences from one session to the next and to track and analyse browsing behaviour for statistical purposes.

c) Use or purpose

The cookies we use can be categorised according to their use or purpose:

Functional cookies

These cookies are necessary for our website to function properly. They help ensure the basic functions and security of the website. They can also be used to store information about your choices and preferences on a website. They save, for example, your language preference, your user identification or the region in which you live.

These cookies are therefore essential and the website cannot function properly without them. They cannot be disabled, they do not require your prior consent and they are only necessary for the website.

Non-functional cookies 

Non-functional cookies are primarily intended to make your browsing experience more comfortable, convenient and user-friendly. They are placed on the website for statistical, social and commercial purposes.

Non-functional cookies require your prior consent. They will not be placed without it.

The cookies in this category are:

Analytical cookies

These cookies can be either first-party or third-party cookies.

These cookies do not collect any information by which you can be identified. All information collected by these cookies is aggregated and therefore anonymised. Thanks to these cookies we are able to analyse what happens on our site in order to improve its performance and to offer our visitors a more pleasant browsing experience.

Examples of collected data are the number of visitors, the time/date and duration of your visit, which pages you visit, the type of browser used, etc.

5. Cookies used on the website

Cookie nameType (first or third-party)DurationPurpose
pll_languageFirst-party1 yearThis cookie is used to determine the language preference of the visitor and sets the language accordingly on the website, if possible.
CONSENTFirst-party6 monthsThis cookie is used to comply with the GDPR in relation to managing website visitors’ consent.
_gidThird-party24 hoursThis cookie is placed by Google Analytics and used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing.
_gaThird-party2 yearsThis cookie is installed by Google Analytics and used to calculate visitor and session data and to keep track of site usage for the site's analytics report.
_gat_gtag_UA_147752678_1Third-party24 hoursGoogle uses this cookie to maintain the session status.

6. How to manage your cookies

When you first visit our website, a window will inform you of the use of cookies and ask you to make a choice. Cookies are only stored if you accept them. As long as you have not undertaken any action to accept cookies or change your preferences, the window will remain visible.

Your browser offers several options to adjust your privacy settings for accepting, rejecting or deleting cookies. Most browsers allow you to set your preferences in the settings, which are usually accessible via the “Options” or “Preferences” menu of your browser.

Please note that if you refuse the installation of cookies on your device, or if you delete the cookies stored on your device, this may have a negative impact on your browsing experience on our website.

To find out more, please refer to the “Help” section of your browser or click on one of the following links:

7. Can you withdraw your consent?

Non-functional cookies are only stored on your device if you accept them.

You can withdraw your consent at any time. All you have to do is click on the link below to manage the cookies for which you want to withdraw your consent.