Disclaimer page Famiris AI chatbot

Iris is the chatbot provided by the Brussels public child benefit fund Famiris to help you quickly find answers to your questions and make your search easier. It is powered by artificial intelligence and draws on the information available on our website to offer responses that are as reliable as possible.

However, while we take great care to ensure the accuracy of the information on our website, we cannot guarantee that the chatbot will always interpret your question or our content correctly. As a result, the answers it provides may sometimes be inaccurate, incomplete, or not fully suited to your personal situation.

For this reason, Famiris cannot be held liable for any errors or misunderstandings resulting from the use of the chatbot’s responses.

The answers provided by the chatbot do not constitute legal advice or an official decision from Famiris. You remain solely responsible for how you use the information obtained through the chatbot. It is therefore essential to verify any response through Famiris’ official channels or by contacting your case manager if you are unsure. To support this, chatbot responses may include a link to the source used and/or relevant contact information.

Please do not include any personal data in your questions; the chatbot will never ask for it. For any questions related to an individual case, the chatbot will direct you to contact your case manager or the appropriate Famiris department directly.

By using the chatbot, you accept these terms. The information provided by the chatbot can never override information from official sources, legislation, or regulations.