Famiris will be closed from Friday, May 22 at 11:30 AM until Monday, May 25 inclusive
You can consult your file at any time via www.myfamiris.brussels. We will be happy to assist you again from Tuesday, May 26.
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Chatbot Iris

Our chatbot Iris has been nominated for a Computable Award 2026.

Posted on 29 April 2026

Great news! Our chatbot Iris has been nominated for a Computable Award 2026.

Every day, Iris supports Brussels families with:

  • reliable information on child benefit
  • clear and straightforward answers
  • help whenever it suits you

Do you also believe that digital government services should be easy to understand and accessible? Then you can now cast your vote for Iris.

Voting is open until 18 May. Thank you!