Attention!
From December 8 to 12, works will take place on Rue de Trèves. You can reach our reception via the entrance at 71 Belliard Street. Due to water interruptions, the toilets will be unavailable on 9 and 10 December. Read more
Fermer
Back

What should I do if I haven’t received my child benefits?

There can be several reasons why you haven’t received your child benefits. Contact your personal file manager at Famiris. They will check for you and assist you.

You can find your file manager’s contact details:

  • on every letter from Famiris
  • via myFamiris, your online child benefits file

If you don’t know your case manager’s contact details, you can reach us through our contact form or at the free number 0800 35 950.

Can't find an answer?
Popup form